Residential & Light Commercial Appliance Technician

About the role

We are looking for an experienced Residential & Light Commercial Appliance Technician to join Polar Bear Air Conditioning. The successful candidate will diagnose, repair, maintain and install household and light‑commercial appliances, delivering exceptional service to our clients in a hot and humid environment.

Key responsibilities

• Troubleshoot, repair, maintain and install residential and light‑commercial appliances.
• Read and interpret manuals, diagrams and technical policies to determine correct solutions.
• Communicate diagnoses, repair options and recommendations clearly and courteously to customers.
• Handle and maneuver heavy equipment safely, with or without assistance.
• Complete all work accurately and on the first visit whenever possible.

Required profile

• Minimum 5 years of experience with residential and light‑commercial appliance service.
• Strong analytical ability and meticulous attention to detail.
• Excellent customer‑service mindset with a desire to exceed expectations.
• Physical capability to lift, push, pull and carry heavy items.
• Effective verbal communication skills.

Required skills

• Residential appliance troubleshooting
• Commercial appliance troubleshooting
• Appliance repair
• Appliance maintenance
• Appliance installation

What we offer

• Hourly rate of $24‑$30 (USD equivalent), tax‑free in Cayman Dollars.
• 12 paid public holidays and 2 weeks paid vacation after one year.
• 5 % matching pension plan after 9 months.
• Relocation assistance, company uniform, iPad and vehicle.
• Ongoing technical and customer‑service training.