Associate Client Order Coordinator

About the role

The Associate Client Order Coordinator (COC) works within CSC’s Fulfilment Team in the Cayman Islands, handling statutory documentation and data changes for corporate legal solutions. The role ensures timely, accurate processing of client requests while complying with local regulations.

Key responsibilities

• Process correspondence and administrative matters from relationship managers, clients, statutory bodies and external service providers.
• Prepare and file forms for formation, incorporation and ongoing administration of trusts, partnerships, LLCs and segregated portfolio companies.
• Maintain accurate client records in line with regulations, internal policies and best practices.
• File documents with government agencies and regulatory bodies promptly to avoid penalties.
• Use ViewPoint and Laserfiche to keep the database up‑to‑date and ensure data integrity.
• Prioritise client requests with a 24‑hour response target and manage communications with the Registrar of Companies, CIMA and third‑party providers.
• Develop effective relationships with clients and business partners and support ad‑hoc projects as needed.

Required profile

• Analytical mindset with the ability to review documents for accuracy and retrieve data.
• Exposure to corporate governance, local regulations and best practices.
• Basic knowledge of regulatory requirements for Cayman‑domiciled entities.
• Strong accountability, adaptability and attention to detail.
• Effective communication and client‑focused attitude.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience using ViewPoint.
• Experience using Laserfiche.