Senior Manager, Business Operations

About the role

Deloitte Cayman Islands is hiring a Senior Manager for its Business Operations team, based at the office in Camana Bay. The team provides practical, professional support so that people can do their best work and the office runs smoothly. The role is full-time, with a minimum of 37.5 hours per week during standard business hours, and flexibility to work evenings and weekends.

Key responsibilities

• Lead workplace operations, facilities, administration, vendor relationships and office services to deliver a seamless workplace experience.
• Drive operational excellence by improving processes and finding efficiency opportunities aligned with global and regional best practices.
• Lead, coach and develop a team of business operations practitioners, building a culture of accountability, collaboration and continuous improvement.
• Lead security, business continuity, risk management and workplace resilience programmes.

Required profile

• Bachelor's degree in a related field or other relevant qualification.
• 8+ years of experience in business operations, facilities, administration, workplace services or a similar operational leadership role, preferably in a professional services organisation.
• 3+ years of managerial, supervisory or demonstrated leadership experience.
• Proven experience leading and developing teams.
• Project management experience, taking initiatives from concept through execution and working with all levels of the organisation.
• Experience improving operational processes, policies and procedures, and managing budgets, vendors and service providers.
• Experience with ISO procedures, crisis management and business continuity administration is an asset.

Required skills

• MS Office, with a willingness to learn new tools and technologies.
• Background screening applies to the preferred candidate.

What we offer

• A comprehensive remuneration package with a salary commensurate with experience and ability.
• Health insurance, group life and disability insurance, and a well-being subsidy.
• Professional development allowance and access to Employee Assistance Programs.
• Paid leave and YouTime.
• Hybrid working model, career progression and global mobility opportunities.

Only Caymanians or legal residents are eligible to apply, and applications must be submitted by November 27, 2026. Deloitte does not accept applications from agencies and will contact only candidates selected for an interview.