Automotive Mobile Diagnostic Technician

About the role

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to provide on‑site vehicle diagnostics and remote support. You will use Autel scanning equipment to troubleshoot automotive issues, assist customers over the phone, and research technical problems to deliver clear solutions.

Key responsibilities

• Perform vehicle diagnostics using Autel scanning units and other diagnostic tools.
• Answer inbound and outbound calls to support customers with scanning procedures and technical questions.
• Research, explain, and resolve technology issues on vehicles.
• Maintain accurate records of estimates, work orders, and service reports.
• Ensure proper use and maintenance of diagnostic equipment.

Required profile

• Minimum 2 years experience as a diagnostic technician.
• I‑CAR and ASE certifications preferred.
• Must be at least 21 years old and able to lift objects over 50 lb.
• Ability to read and follow written instructions and work orders.
• Strong verbal and written communication skills.
• Eligibility to work in the United States with no restrictions.

Required skills

• Proficiency with Autel scanning units.
• Experience using vehicle diagnostic tools.
• I‑CAR certification.
• ASE certification.

What we offer

• Medical, dental, and vision benefits from day one.
• Industry‑competitive weekly pay (up to $30.00 flag rate).
• Access to state‑of‑the‑art products such as 3M repair supplies.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities with internal promotion.
• Paid skilled training and certifications (I‑CAR, ASE).