Client Management Administrator – Revenue Control

About the role

The Client Management Administrator is a core member of the Revenue Control Team at a leading international law firm. The role provides dedicated administrative support to fee earners and secretarial staff on key client relationships, focusing on billing, document management and data assistance.

Key responsibilities

• Maintain accurate client and matter records.
• Prepare and manage invoices in line with client billing policies, from creation to final upload on the E‑billing platform.
• Monitor receivables reports, address action points and resolve invoice queries both internally and externally.
• Assist with periodic client‑driven reporting and overdue invoice resolution.
• Manage client directives related to billing policies and ensure proper communication and documentation.
• Support production, review, modification and organization of documentation, including precedent documents.
• Perform routine administrative and data‑management tasks, including participation in legal and regulatory projects as needed.

Required profile

• 3‑5 years of relevant experience or an equivalent education/experience mix.
• Excellent interpersonal, organizational, written and verbal communication skills.
• Ability to build and maintain strong professional relationships with legal professionals, clients and internal stakeholders.
• Proactive, adaptable and solutions‑oriented mindset in a fast‑paced environment.
• Strong attention to detail and high standard of client service.

Required skills