E-Billing Analyst

About the role

The Maples Group, a global law firm with offices in the Americas, Asia, Europe and the Middle East, is looking for an E-Billing Analyst based in the Cayman Islands. The role sits within the Finance function and ensures electronic bills are submitted and accepted through client e-billing platforms, resolving rejections and queries and working closely with fee-earning teams to keep billing accurate and revenue collection timely. The position may require working across multiple time zones.

Key responsibilities

• Submit electronic bills to clients via e-billing platforms accurately and on time, according to client guidelines
• Monitor e-bill status, identify rejections, discrepancies and errors, investigate root causes and implement corrective actions
• Liaise with partners, associates, secretaries and billing teams to obtain accurate billing data and resolve queries
• Keep up to date with client e-billing rules, rate arrangements and LEDES format requirements
• Support cash collection targets and reduce aged work-in-progress with the Finance and Revenue teams
• Handle high volumes of e-bills, prioritise workload to meet SLAs and suggest improvements and automation

Required profile

• Demonstrable experience in e-billing, legal billing or revenue-related work, ideally in a law firm or professional services setting
• Background in finance, accounting or legal billing, with qualifications such as AAT, ACCA (part-qualified) or equivalent considered advantageous
• Excellent written and verbal communication, strong problem-solving and analytical skills, and attention to detail
• Ability to work under pressure, manage competing priorities and work across time zones

Required skills

• E-billing workflows, including submission, validation, rejection management and resubmission
• Familiarity with LEDES formats (LEDES 1998B and LEDES 2000) and UTBMS task and activity codes
• Experience with Aderant and/or Bill Blast, and platforms such as Legal Tracker, Tymetrix/CounselLink or Collaborati is advantageous
• Proficiency in Microsoft Office, especially Excel

What we offer

• Health coverage (medical, dental and optical)
• Vacation packages, savings or pension plan and life insurance
• Travel insurance, educational assistance and professional development
• Global mental wellness programme, sports clubs and social events