Director of Sales and Marketing

About the role

ONE|GT Grand Cayman, a luxury mixed-use hotel and residential development with 97 hotel suites and 80 luxury residences, is hiring a Director of Sales and Marketing. The role reports to the General Manager and oversees five direct reports: Director of Sales, Marketing Manager, Revenue Manager, Sales and Events Manager and Sales Coordinator. It is a 100% on-site, permanent manager-level position.

Key responsibilities

• Develop and implement sales and marketing strategies, including brand marketing, corporate and financial services, group and event business, luxury leisure, cruise overflow, extended stay, destination dining and experiential travel niches.
• Create annual business and marketing plans with monthly reviews, and run outside sales programs to attract new business.
• Manage rate management, yield management and digital marketing (website, social media, OTAs, metasearch, SEO and paid media).
• Train and manage the sales and marketing team, hold them accountable to performance metrics and report to ownership and management.
• Build relationships with tourism boards, DMOs and tourism authorities, and represent the property at trade shows and co-branded campaigns.
• Forecast revenue and expenses, oversee vendor ROI, and monitor brand positioning and messaging.

Required profile

• Minimum 5 years of proven hotel sales experience; luxury/lifestyle and independent hotel experience preferred.
• Strong business communication, presentation and organizational skills, able to work independently and in a team.
• Willingness to travel for sales meetings and events, and to work extended hours including weekends and holidays.
• Preference given to Caymanians and status holders.

Required skills

• Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Hospitality and sales software: CoStar, Profitsword, Delphi, Revinate
• Revenue management and sales strategy

What we offer

• Base salary of $140,000 to $160,000 USD per year (tax free/net), with up to 30% annual bonus on performance.
• 15 days vacation (20 after five years), 10 sick days and 100% employer-paid medical.
• Pension contributions under the National Pensions Law.
• Relocation assistance: flight, 3 weeks of accommodation and work visa sponsorship for team members.