Customer Service Assistant

About the role

We are looking for a professional, friendly and organised individual to join our team as a Customer Service Assistant. In this fast‑paced environment you will be the first point of contact for our customers, ensuring a welcoming experience and smooth administrative support.

Key responsibilities

• Greet and assist customers in a professional and welcoming manner.
• Answer and direct telephone calls efficiently.
• Schedule and confirm appointments.
• Process customer payments and invoices accurately.
• Respond to customer enquiries and coordinate internal requests.
• Perform data entry, filing, scanning and general administrative support.

Required profile

• Minimum 1 year experience in customer service, reception, cashier or administrative roles.
• Excellent communication and interpersonal skills.
• Confidence handling customer payments.

Required skills