Receptionist – Front Office Support

About the role

The Receptionist will be the first point of contact for visitors, callers, and customers at Cayman First. This role ensures a welcoming atmosphere and smooth front‑office operations while providing essential administrative support across the insurance organization.

Key responsibilities

• Greet and direct guests and customers to the appropriate service representatives.
• Maintain a clean, organized, and professional reception area with necessary materials.
• Handle incoming and outgoing mail, parcels, and courier services.
• Process customer payments, manage cash and debit transactions, and coordinate with the Accounts department for accurate recording.
• Order and replenish office, kitchen, and promotional supplies.
• Support internal events, staff gatherings, catering, and corporate sponsorships.
• Perform general administrative tasks related to insurance services.

Required profile

• High School Diploma or higher.
• At least three years of experience in a receptionist or customer‑service role.
• Strong attention to detail and excellent verbal and written communication.
• Ability to handle multiple tasks in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.
• Basic knowledge of accounting principles (asset).

What we offer

• A supportive, collaborative work environment.
• Opportunities for professional growth within the insurance industry.
• Exposure to a leading Property & Casualty and Health insurer.