Business Operations Manager

About the role

Deloitte is seeking a Business Operations Manager to lead workplace operations, facilities, and administration across its Cayman Islands office. You will ensure a seamless workplace experience while driving operational excellence and supporting security and resilience programs.

Key responsibilities

• Manage workplace operations, facilities, vendor relationships and office services.
• Enhance processes and identify efficiency opportunities aligned with Deloitte’s global best practices.
• Lead, coach and develop a team of business operations practitioners.
• Support security, business continuity, risk management and workplace resilience initiatives.

Required profile

• Bachelor’s degree in a related field or equivalent qualification.
• 6+ years of experience in business operations, facilities, administration or a similar leadership role, preferably in professional services.
• Proven experience leading and developing teams.
• Project‑management experience delivering initiatives from concept to execution.

Required skills

• Proficiency with MS Office.
• Experience developing operational processes, policies and managing budgets, vendors and service providers.
• Familiarity with ISO procedures, crisis management and business continuity (asset).

What we offer

• Innovative, tech‑forward culture with focus on well‑being and learning.
• Transparent performance management and clear career progression.
• Hybrid working model offering flexibility.
• Competitive total compensation, well‑being subsidies, paid leave and “YouTime”.